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Our Warranty Policy

This Limited Warranty extends only to the original retail purchaser, who must produce proof of purchase in order to validate any claim. This warranty is not transferable to anyone else.

What does this Limited Warranty cover?
This warranty covers all parts of the bicycle to be free of defects in workmanship and materials.

What must you do to keep the Limited Warranty in effect?
This warranty is effective only if:
  • The bicycle is completely and correctly assembled.
  • The bicycle is user under normal conditions for its intended purpose, by a person that properly fits and is capable of controlling the bicycle.
  • The bicycle receives all necessary maintenance and adjustments.

What is not covered by this Limited Warranty?

This warranty does not include labour and transportation charges. The bicycle is designed for general transportation and recreational use only. This warranty does not cover normal wear and tear, paint, rust, normal maintenance items, personal injury, or any damage, failure, or loss that is caused by accident, improper assembly, maintenance, adjustment, storage, or use of the bicycle.

This Limited Warranty will be void if the bicycle is ever:
  • Used in any competitive sport.
  • Used for stunt riding, jumping, aerobatics or similar activity
  • Ridden by more than one person at a time.
  • Rented or used for commercial purposes.
  • Used in a manner contrary to the instructions in this Owner’s Manual.
CYCLE Kids will not be liable for incidental or consequential loss or damage, due directly or indirectly from use of this product.

For how long does this Limited Warranty last?

The frame is warranted for the usable life of the bicycle. CYCLE Kids will replace the frame at no charge, should it fail in any weld point when the bicycle has been used in a normal manner, and determined by our inspection. We will also replace the bicycle fork if it should fail at any weld point. You must receive prior authorization from Customer Service, before returning any product or parts. All other components are warranted against defects for six months from the date of purchase when properly assembled and used in a normal manner.

What will We do?
We will replace, without charge to you, any frame, fork, or component found to be defective by CYCLE Kids Bikes.
THE CUSTOMER IS RESPONSIBLE FOR ALL LABOR AND TRANSPORTATION CHARGES CONNECTED WITH THE REPAIR OR WARRANTY WORK.

How do you get service?

Phone the Customer Service Department (8am - 4pm E.S.T.) at 1-800-451-5368.
All warranty claims should be made to CYCLE Kids 60 E. Halsey Rd. Parsippany, NJ 07054 USA.

What rights do you have?
This limited warranty gives you specific legal rights. You may also have other rights which vary from State to State.
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