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Our Limited Warranty Policy

The material on this page and the following text sets forth the terms and conditions of your limited warranty.
This Limited Warranty extends only to the original retail purchaser, who must produce written proof of purchase in order to validate any claim made under this limited warranty.
This limited warranty is not transferable to anyone else.

What does this Limited Warranty cover?
This warranty covers all parts of the bicycle to be free of defects in workmanship
and materials at the time of purchase.

What must you do to keep the Limited Warranty in effect?
This limited warranty is effective only if:
  • The bicycle is completely and correctly assembled.
  • The bicycle is used under normal conditions for its intended purpose, by a person that properly fits and is capable of controlling the bicycle.
  • The bicycle receives all necessary maintenance, repairs, and adjustments.

What is not covered by this Limited Warranty?

This limited warranty does not include labor and transportation charges. The bicycle is designed for general transportation and recreational use only. This warranty does not cover normal wear and tear, paint, rust, normal maintenance items, personal injury, or any product damage, failure, or loss that is caused by accident, improper assembly, maintenance, adjustment, storage, or improper use of the bicycle.

This Limited Warranty will be void if the CYCLE Kids Bike is ever:
  • Used in any competitive sport.
  • Used for stunt riding, jumping, aerobatics or similar activity
  • Ridden by more than one person at a time.
  • Rented or used for commercial purposes.
  • Used in a manner contrary to the instructions in this Owner’s Manual.
CYCLE Kids Bikes will not be liable for incidental or consequential loss or damage, caused directly or indirectly from improper use, abuse or misuse of this product.

How long does this Limited Warranty last?

The frame is warranted for the usable life of the bicycle or 10 years from date of purchase. CYCLE Kids Bikes will replace the frame at no charge, should it fail in any weld point when the bicycle has been used in a normal manner, as determined by our inspection. We will also replace the bicycle fork if it should fail at any weld point. You must receive prior authorization from Customer Service, before returning any product or parts. All other components are warranted against defects for 6 months from the date of purchase when properly assembled and used as instructed in this limited warranty and the manual from this bicycle.

What will We do?
We will replace, without charge to you, any frame, fork, or component found to be defective by CYCLE Kids Bikes.
THE CUSTOMER IS RESPONSIBLE FOR ALL LABOR AND TRANSPORTATION CHARGES CONNECTED WITH THE REPAIR OR WARRANTY WORK ON THIS BICYCLE.

How do you get service?

Phone the Customer Service Department (8am - 4pm E.S.T.) at 1-800-451-5368.
All warranty claims should be made to CYCLE Kids Bikes 60 E. Halsey Rd. Parsippany, NJ 07054 USA.

What rights do you have?
This limited warranty gives you specific legal rights. You may also have other rights which vary from State to State.

Always ride safely and carefully.

Wear a helmet when riding. Maintain your bicycle in good operating condition.
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